Changing Invoice Details

Once an invoice has been created (as described in Creating a New Invoice), changes can be made to it at any time before sending it to the customer. If changes are required after the invoice has been sent, refer to Changing Sent Invoices below.

Changing the Commissioned Employee

To change the commissioned employee, click the Edit icon (). In the Assign employee popup, search for your employee, and click the Add icon () beside the employee's name. In the confirmation popup, click the OK button.

 

Changing the Assigned Customer

To change the customer assigned to the invoice, click the Edit icon (). In the Assign customer popup, search for your customer, and click the Add icon () beside their name. If the customer is not yet registered in your database, use the New customer for the new invoice section at the top of the popup to add them (see step 4 in the instructions above for more information).  In the confirmation popup, click the OK button.

 

Changing the Item Quantities

To change the item quantities, use the + or - icons beside the Qty field, or click inside the Qty field and manually key in a quantity.

If the wrong item has been added to the invoice, click the Delete icon () beside the item you wish to remove. The item is removed from the invoice.

 

Changing Invoice Scheduling

To change any of the scheduling details (Delivery method, Shipping/Pickup Date, Balance Due Date, or Scheduled Invoice Date), click the Scheduling section heading and make the necessary changes.

 

Changing Invoice Notes

To change any notes entered (or to enter a note), click the Notes section heading and make changes as necessary.

 

Printing the Invoice

To print a copy of the invoice, click the Print icon () at the top of the screen. Use the Print dialog box to select the printer, then click the Print button.

 

Saving Changes

Click the Save button at the top of the screen to save the invoice.

 

Changing Sent Invoices

Once an invoice has been saved and sent to the customer, it may become necessary to edit the invoice to change something.

  1. From the PAYD Administration main screen, click Invoicing.

  2. On the Invoicing menu, click Invoice List.

The Invoicing screen appears with a list of all invoices.

  1. Search for the invoice you wish to change.

  2. Change the following items:

       the commissioned employee

       apply a discount

       the scheduling details

       the invoice notes

NOTE: If you wish to change the customer (recipient), products, prices, quantities, or promotions, it is advised to create a new duplicate invoice to resend to the customer.

Applying Discounts to Sent Invoices

In the Invoice Details screen, on the General Info tab, you can add a discount to the invoice.

To add a discount to the transaction:

  1. Search for the invoice:

a.      From the PAYD Administration main screen, click Invoicing.

b.      On the Invoicing menu, click Invoice List.

c.       On the Invoice List screen, search for the invoice by order ID, by customer name, or by customer ID.

2.      Click on the invoice to view its details.

The Invoice Details screen appears.

  1. Click the Add Discount button.

A popup appears.

  1. Select your discount options:

       To apply a predefined discount amount to the transaction:

EXAMPLE: The customer requires a $25 discount off their invoice. Click the 25 button, then click the $ Amount option.

       To apply a user-defined discount amount to the transaction:

EXAMPLE: The customer requires a 35% discount off their invoice. Enter 35 in the Discount Value field, then click the % Percent option.

       To use a discount code to the transaction:

  1. Click the OK button at the bottom of the popup.

The Invoice Details screen appears, and the discount is applied to the transaction, reducing the amount due.

  1. Click the Save button at the top of the screen.

  2. Resend the invoice to the customer.