Ecommerce Auto Capture Rules

Use the Auto Capture section to select the options for automatically capturing payment at checkout. Once the customer's cart items are "paid for" (e.g. checked out), you can enable the system to automatically complete the checkout and capture payment, or you can manually capture payment when you are preparing to ship the customer's items.

       To enable the Auto Capture feature, click the Auto Capture drop-down menu and select Yes.  To disable the Auto Capture feature, click the Auto Capture drop-down menu and select No. Setting Auto Capture to No means that you will be required to manually capture payment to complete ecommerce orders.

NOTE: For auto-captured payments, you cannot change quantities, apply discounts, or change shipping & handling fees if the payment is automatically captured.

Next, you need to set the decline parameters for Auto Capture transactions.

NOTE: For more information on AVS and CVD, refer to Card Verification with CVD and AVS.

       To have the system decline an Auto Capture if there is a CVD mismatch, click the drop-down menu under CVD and select Only when it matches.

       To have the system allow an Auto Capture complete even if there is a CVD mismatch, click the drop-down menu under CVD and select Even if it does not match.

       To have the system decline an Auto Capture if there is a AVS mismatch, click the drop-down menu under AVS and select one of the following:

        Only when the address matches - it will decline if the address matches but the postal code doesn't match.

        Only when the postal code matches - it will decline if the postal code matches but the address doesn't match.

       To have the system allow an Auto Capture complete even if there is an AVS mismatch,  click the drop-down menu under AVS and select one of the following:

         When both address and postal code match

         Even if nothing matches.

NOTE: For more information on completing an order that came from your ecommerce website, refer to Completing Ecommerce Orders.

The rubric below explains when orders are declined or approved.

NOTE: The rubric below assumes that you use AVS where both Postal Code and Address match.

Payment scenario
Decline on Auto-capture
CVD set to Yes
AVS set to Yes
Decline on Auto-capture
CVD set to Yes
AVS set to No
Decline on Auto-capture
CVD set to No
AVS set to Yes
Decline on Auto-capture
CVD set to No
AVS set to No

The CVD and AVS match

Successful auto-capture

Successful auto-capture

Successful auto-capture

Successful auto-capture

The CVD matches, the AVS does not match

Payment not captured

Successful auto-capture

Payment not captured

Successful auto-capture

The CVD does not match, the AVS matches

Payment not captured

Payment not captured

Successful auto-capture

Successful auto-capture

Neither the CVD nor the AVS matches

Payment not captured

Payment not captured

Payment not captured

Payment not captured

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