Use the following instructions to determine what transactions trigger the message to open the cash drawer.
Tap the Settings button (
).
On the main menu, tap Configuration.
On the Configuration screen, tap Devices.
On the Devices screen, in the CASH TILL section, toggle the Enable Cash Till switch to the right (Enabled).
Use the Cash Till Behavior selector to configure the settings to control when the drawer opens. Select one of the following options:
Open on demand – select this option to open the drawer only on demand. This is the default setting.
Open on any sale – select this option to open the drawer for every sale.
Open on cash sale – select this option to open the drawer only when cash is used for payment.
Open on cash sale and on demand – select this option to open the drawer only when cash is used for payment, or on demand.
Open on any sale and on demand - select this option to open the drawer for every sale, or on demand.
Test the drawer.