Deleting Transactions

The PAYD Pro PlusTM In-Store Solution provides you with the ability to delete transactions out of the system.

IMPORTANT: Moneris® recommends setting the permission level for "Delete an order" to "No" for all users except Administrators to minimize any accidental transaction deletion.

NOTE: If you delete a Purchase transaction that was returned or voided, the return or void associated with the Purchase will also be removed.

Important Considerations

Deleting transactions carries certain risks that you must be aware of:

 

Before Deleting a Transaction

Because deleting a transaction carries consequences, it is best to keep a copy of it before it is deleted.

 

Deleting a Transaction

If you can accept these risks, follow the instructions below to delete a transaction. .

To delete a transaction:

  1. Search for the transaction.

  2. View the transaction details.

  3. Click the Delete button at the top of the Transaction Details screen.
    A confirmation popup appears.

  4. Click the Ok button to delete the order, otherwise click the Cancel button to cancel the operation and return to the Transaction Details screen.

The order is removed from the system. You can use the Order Change Log to determine what orders have been deleted within a specified date range, and view details about the deleted orders.

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