All Transaction Types Report

The All Transaction Types report lists sales, voids, refunds (including independent refunds transacted during the specified time period. Results are sorted in descending order by transaction date and time. See below to run the report and view report results. You can also export the report and print it.

NOTE: Exchanges resulting in a difference paid to the customer are reported as refunds. Exchanges resulting in a difference paid to you, the merchant, are reported as sales. Invoice and layaway sales and refunds are reported as sales and refunds, respectively. Layaway taxes are included only if the layaway has been paid in full.

Running the All Transaction Types Report

To run the All Transaction Types Report:

On the PAYD Administration main screen, click Reports.
On the Reports menu, under the Financial section, click All Transaction Types.

The All Transaction Types Report screen appears.

Specify a time period by entering a Month, Day and Year in the Starting date and Ending date textboxes.

NOTE: The default time period is Today.

Click the View button.

Results appear below.

To change your search or narrow results:

1. Click the Show Options button on the top of the screen.
2. Use the following options to narrow the results:
  - To narrow search results by the sales channel that brought the sale to your business, click the appropriate radio button in the Selected Channel(S) section using the following guidelines:
  - - All - This is the default setting combining both eCommerce and POS (in-store) transactions.
    - eCommerce - Click this option to only view transactions generated by the eCommerce website.
    - POS - Click this option to view only in-store POS transactions.

NOTE: If you do not have the PAYD Pro PlusTM eCommerce module, this option will not be visible to you.

1. - To narrow results by payment method:
  - 1. Click the Payment Methods button.
    2. On the Select Payment Method(s) popup, select the checkboxes for the payment methods you want to include in the report and then click OK (all payment methods are selected by default).
    3. Click the View button.
  - To narrow results by employee:
  - 1. Click the Employees button.
    2. On the Select Employee(s) popup, select the checkboxes for the employees you want to include in the report and then click OK (all employees are selected by default).
    3. Click the View button.
  - To narrow results by lane (multi-lane environment only):
  - 1. Click the Lanes button.
    2. On the Select Lane(s) popup, select the checkboxes for the lanes you want to include in the report and then click OK (all lanes are selected by default).
    3. Click the View button.

To narrow results by store (Multi-Location environment only):

Click the Stores button.
On the Select Store(s) popup, select the checkboxes for the stores you want to include in the report and then click OK (all your stores are selected by default).
Click the View button.

To narrow results to a time of day:

Click the Start of day drop-down menu and select a starting time for the report results.
Click the End of day drop-down menu and select an end time for the report results.
Click the View button.

NOTE: The default setting for this report is the entire day (within the date range selected). To run the report for the entire day, leave the defaults set to Start of day and End of day. It is also possible to see results for specific times of the day. For example, if you wanted to see results between 9am and noon, you would enter a start time of 09:00 and an end time of 12:00. Then if you wanted to see results from 2pm to 5pm you would repeat steps 1-3 selecting a start time of 14:00 and an end time of 17:00. The time frame works on a 24-hour clock.

To change the time period of the report:

Click the Period drop-down menu and select the appropriate time period from the list e.g. Last Month.

To print report results:

Click the Print button above the results.
Refer to Printing Reports for more information.

To export the report:

Refer to Exporting Reports for more information.

Viewing All Transaction Types Report Results

Summary

The report's summary displays the following for matching results:

Number of Transactions by: Sales, Refunds, Voids, Payouts, Total.
Total dollar amounts for Sales, Refunds, Voids, Payouts, Total.
Tax collected (in dollar amounts) for Sales, Refunds, Voids, Payouts, Total.
Net total (in dollar amounts) for Sales, Refunds, Voids, Payouts, Total.

Report Results

The report lists matching transactions as follows, sorted in descending order by Date:

Date - Date and time of the transaction (default sort).
Order ID - The unique ID for the transaction (click to view details) .

NOTE: Split tender transactions are split out over two lines and labelled (Split).

Transaction Type - Type of the transaction: Sale, Void, Refund, Independent Refund, Payout.

NOTE: Sales and Refunds resulting from an exchanged are marked accordingly (i.e., Sale (Exchange), Refund (Exchange)).

Total - Total $ amount of the transaction.
Payment Method - The transaction payment method: Cash, Debit, Visa, MasterCard, American Express, Gift Card, Cheque, Store Credit, Other.
Customer ID - PAYD Pro Plus ID for the customer (click to view details).

NOTE: Anonymous indicates the customer is not in your customer database or no customer was assigned to the sale.

Employee ID - PAYD Pro Plus ID for the employee who handled the transaction (click to view details).

To change a report's sort order:

Click the heading of the column you want to sort on (highlighted on mouseover).
Click again on a heading to toggle between descending and ascending order.

To page through report results:

Use the navigation bar below the report results. The current page is highlighted.

The navigation bar appears at the bottom of each reports screen. Use the bar to navigate through the various pages of report results.